Sean
I was a Covid-19 patient/survivor at White Plains Hospital from December 11, 2020 through January 8, 2021. I was in Unit 5I, under the supervision of Kimi Williams and her amazing co-workers. Words cannot describe the level of professionalism, respect, empathy and care I received. Everyone was so friendly and informative, factors that aided dramatically in my healing process. I jokingly said to the staff that the hospital was the second best five-star hotel I ever stayed at. Simply put, the nurses and technicians who were assigned to me were amazing. The list is too long to name names, but everyone was exceptional. There was not one moment where I felt unwelcome here. The compassion and empathy they provided was unprecedented. They made the time to ensure I was comfortable, frequently checking on me. I am going to really miss this their attention and care. It made my 28-day stay feel like a one day.
Dr. Yu and Dr. Goldstein were stellar. Not only did they stay in close communication with me, but also my wife and daughter, who is a nurse in Pittsburgh. I would also like to commend the food and cleaning staffs. The food may be institutionalized, but it was exceptional. I would give it 4 ½ stars out of 5. The people who served the food, including Julia, who took my food order, were exceptionally well mannered and nice. The cleaning staff were just as professional, and found time to say hello. Overall, I would like to thank White Plains Hospital for saving my life. My experiences were truly life altering, and I will truly miss everyone I met. Without the level of care I received, I'm not sure if the outcome would have been the same.