Important Information for White Plains Hospital Visitors
Visitors are an essential part of patient care. We understand and appreciate this and are happy to welcome you to White Plains Hospital. Safety remains our top priority and we are following guidelines provided by the New York State Department of Health to allow limited visitation for family members and loved ones.
Visitors are allowed between the hours of 12pm-6pm daily and only one visitor is allowed at a time.
Exceptions may apply for parents visiting the NICU, pediatric patients, patients in palliative care, and those with special needs, being discharged, or needing a support person.
Visitors must be over 18 years of age. ID will be required at check-in.
Visitors must wear a mask at all times once entering the Hospital. To ensure the safety of our patients and staff, we also request that visitors practice strict hand hygiene.
Upon entering the Lobby, visitors will be screened for temperature and asked a series of questions to rule out exposure. These questions include travel history as per the Governor's latest guidelines. Please check the New York State Travel Advisory website prior to traveling to make sure you are up to date on the latest testing and quarantine requirements.
Visitors must remain in the patient’s room at all times. To reduce unnecessary exposure to others, visitors will not be allowed to wait in the lobby or Cafeteria.
Visitors who do not adhere to the above guidelines will be asked to leave.
Please note the Hospital policies for Maternity, Labor & Delivery, and the Neonatology Intensive Care Unit (NICU)
Additionally, the following departments allow 1 visitor per patient:
Center for Cancer Care
Hospital Outpatient Departments (Wound Care, Cardiology etc.)
Center for Advanced Medicine & Surgery (when opens in June)