We are entering an exciting new phase of our campus transformation. Our Hospital lobby, Café and Gift Shop will close on Friday evening, November 1, through Sunday, November 3 as temporary walls are built. This is where our Hospital will ultimately connect to our new expansion. All patients, visitors and staff will use the former Outpatient Radiology entrance for the weekend. Signage and staff are in place to assist with wayfinding.
On Monday, November 4, the main lobby will re-open, but with a smaller footprint and less seating for patients and visitors. The Café and Gift Shop will also re-open, but there will be no seating for the Café.
With limited seating for visitors in the front lobby, we ask that you limit the number of visitors coming to the Hospital. Current visiting hours are 9am-9pm and 2 visitors are permitted at a time.
Learn more about our Expansion Project.
Parking
For patients and visitors coming to the Main Hospital, please see updated parking information below regarding the closed Davis Parking Garage.
Please note: this does not affect those visiting the Emergency Department, Center for Cancer Care or Center for Advanced Medicine & Surgery.
Effective Friday, November 1, Davis Avenue will permanently close to through traffic between Maple Avenue and East Post Road.
Please note: the main driveway will be open and accessible, and all cars will now enter and exit via Maple Avenue.
We ask that you please valet at the main entrance, or you may self-park in the new West Lot located a block down from the Hospital.
The GPS address is 232 Maple Avenue in White Plains (Gate 2) or 61 West Post Road (Gate 1).
Picking up a patient
All patients will be discharged from the hospital through the former radiology entrance. The first door as you enter the circle driveway to the Hospital.
Valet parking at the Main Hospital Lobby is a flat rate of $5. Self-parking at the West Lot is available for an hourly rate - pricing posted on location.
Patients at the Center for Advanced Medicine & Surgery can valet park through the driveaway under the building for a $5 flat rate. Self-park is available at the Longview Cromwell Municipal Garage, located at 11 Longview Avenue, for $1.25 per hour. The garage connects to the Center for Advanced Medicine & Surgery’s 2nd floor via a sky bridge.
Valet parking is available and patients at the Center for Cancer Care can park at the Longview Cromwell Municipal Garage, located at 11 Longview Avenue, for $1.25 per hour.
Visiting hours
Important information for White Plains Hospital visitors
Our visitation policy allows two visitors at a time. Visitors are allowed between the hours of 9 a.m. and 9 p.m. daily; ages 12+ (12-17 years old to be accompanied by an adult).
Visitors over 18 years of age must show ID. All visitors must comply to current hospital policy Personal Protective Equipment (PPE) requirements.
Visitors must wear a mask in all patient care areas.
Exceptions may apply for parents visiting the NICU; pediatric patients; patients in palliative care; patients with special needs, patients being discharged or needing a support person.
ID will be required at check-in.
Visitors who do not adhere to the above guidelines will be asked to leave.
In addition, patients coming to our physician offices and for outpatient testing and procedures may have one companion.
All visitors must comply to current hospital policy Personal Protective Equipment (PPE) requirements.
PACU Visitation Policy
As soon as your loved one is settled, the PACU nurse will call the Waiting Room and communicate when one family member can see the patient for a short visit. The Post-anesthesia Care Unit (PACU) will allow one visitor at a time to see patients postoperatively, and will continue to provide timely updates on patient’s status and plan of care. Visitation can be suspended at any time at the discretion of the PACU team to ensure patient safety.
*Please note that Outpatient Radiology (X-Ray, MRI, PET/MRI, PET CT, Ultrasound, and Bone Density), Phlebotomy Services (Bloodwork & Walk-in Lab Services), Nuclear Medicine and Women’s Imaging (Mammography & Breast MRI) are now located at our Center for Advanced Medicine & Surgery at 122 Maple Avenue.
Food and dining for visitors
The cafeteria and café are open to visitors from 6.30 a.m. to 11 p.m. daily.
Area accommodations
Here is a list of area hotels and longer stay residences that are in proximity to the Hospital and have asked to be listed on our website. (Note that these listings are provided as a service to our patients and families but being listed does not imply an endorsement of any of these establishments by the Hospital.)
Smoking
For the health and well-being of our patients, visitors and staff, White Plains Hospital is a smoke-free institution. Smoking is not permitted anywhere in the Hospital or outside on the grounds of the Hospital campus.